Terms of use
Terms And Conditions
The Do Good Labs Website is owned and operated by Do Good Labs Pty Ltd. By accessing, browsing, or using this Website, you agree to these terms, conditions, and disclaimers as amended from time to time ("Terms and Conditions") and acknowledge and agree that you have read and understood these Terms and Conditions.
Do Good Labs may amend these Terms and Conditions from time to time. Any amendment will be effective immediately upon notice by email, conventional mail service, or any other means of communication, including notification in this section of this Website. Your continued use of this Website after any amendment becomes effective constitutes an agreement by you to abide by and be bound by these Terms and Conditions, as so amended.
Ordering Goods
Any order placed by you in the manner described by Do Good Labs is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified by Do Good Labs at the time you place your order. Do Good Labs reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this Website, or an error in your order. There may be reasons why Do Good Labs cannot fulfill your order. Therefore, your contract with Do Good Labs only comes into existence when Do Good Labs advises you that it has accepted your order and receipt of your payment has been confirmed.
Prices of products and services and delivery and other charges displayed by Do Good Labs on our website are current at the time of issue, but may change at any time and are subject to availability. The availability of products and services may change from time to time.
Do Good Labs will retain title to the products you order until you have made payment in full for those products.
You are responsible for any taxes, duties, or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes, or any value-added tax imposed on any products or services acquired or ordered by you from Do Good Labs.
Pre-orders
Once your order has been shipped we will send you a tracking number. Exact delivery times will vary depending on your address and whether you selected standard or express postage. Please use your tracking number to see when your order will be arriving. By clicking on your tracking number it will take you to the Australia Post website. Otherwise, insert your tracking number in the following URL to determine your delivery arrival time. https://auspost.com.au/mypost/track/#/search
Promotions
For promotions where there is a free snack given “Freebie” with your purchase. The free snack will only be available while stocks last. Further, the order must occur within the promotion period to receive the free stock. For example, in the October 2019 promotion, Do Good Labs will be giving a free Fig Bar 30g with all box purchases while stocks last.
Shipping and Delivery
Orders will be shipped within 2-3 business days. For orders that may take longer than 3 business days to process, we will make contact with you to provide an updated shipping timeline. Please note that selecting Express Post does not mean that the orders are shipped sooner, only that the delivery time will be faster as per Australia Post. Once your order has been shipped, delivery time frames are dependent on Australia Post/StarTrack.
All times for delivery listed by Do Good Labs are indicative only. Do Good Labs will not be liable for any failure to observe these delivery times. You understand and agree that you shall not be entitled to withdraw or modify any commitment made for the purchase of products or services from this Website once that commitment has been made for any reason.
Once you have selected your address and finalized payment for your order, the commitment has been made and your package will be delivered to your nominated address. From this point of finalizing your payment, there is no option to change the delivery address.
Do Good Labs use Australia Post and/or StarTrack to deliver our products to your address. Delivery times will vary depending on your address and whether you select standard or express postage options. To get a more accurate delivery window, please use the tracking number emailed to you on the Australia Post website. By clicking on your tracking number it will take you to the Australia Post website. Otherwise, insert your tracking number in the following URL to determine your delivery window. https://auspost.com.au/mypost/track/#/search
Shortages
As soon as possible after delivery, you must check the quantity of the Do Good Labs products delivered against the quantity ordered and due to be delivered. Do Good Labs is not responsible for making good any shortage unless the Customer gives Do Good Labs notice of the shortage within 2 Business Days of delivery. If Do Good Labs does not receive a notice under this clause, the Do Good Labs products delivered will be considered to accord with the quantity ordered for the period specified in the Order and to be accepted by the Customer.
Damaged or Defective Products
Do Good Labs products will comply with the Do Good Labs Standards. As soon as possible after delivery, you must check whether the Do Good Labs products are damaged or defective or otherwise fail to meet the Do Good Labs Standards. The products will be considered to have been delivered in good condition and in compliance with the Do Good Labs Standards unless you notify Do Good Labs of the damage or defect within 2 Business Days of delivery.
If you notify Do Good Labs about defective or damaged products, you must:
preserve the Do Good Labs products in the state in which they were delivered for 10 Business Days after it notifies Do Good Labs; and
during that period, allow Do Good Labs to inspect the Do Good Labs products.
Do Good Labs will, at its option, provide a replacement, or give a credit, for Do Good Labs Products only where:
(1) you have notified Do Good Labs within 2 Business Days and have preserved the product in the state it was delivered, allowed Do Good Labs to inspect the product, and Do Good Labs is satisfied with the Customer's claim; and
(2) If Do Good Labs elects to have the products returned, the products are to be returned in the same condition as when first delivered to the Customer.
So far as permitted by law, Do Good Labs liability to you in respect of damaged or defective Do Good Labs products or failure of Do Good Labs products to meet the Do Good Labs Product Standards is limited to replacement or credit.
User And Other Information Provided By You
You agree to:
provide certain current, complete, and accurate information about yourself as prompted to do so by Do Good Labs; and
maintain and update this information as required to keep it current, complete, and accurate.
Any order placed by you with Do Good Labs must contain your name, email address, mailing address, credit card name and number, and the expiry date of your credit card so that Do Good Labs can process your order. Do Good Labs employ the services of Australia Post and/or StarTrack to deliver your packages. Only the information required to process your delivery will be shared.
All information provided by you when you sign up to become a Member/join the movement, or which you provide when placing an order is referred to in these Terms and Conditions as "User Information". You grant to Do Good Labs the right to disclose to third parties certain aspects of your User Information, provided that such disclosures do not include your name, mailing address, email address, account number, or phone number unless you expressly direct Do Good Labs to disclose such information.
When you provide any User Information you are representing and warranting that all of the information provided is true and correct and are agreeing to indemnify Do Good Labs for any losses, costs, expenses, or damages that Do Good Labs may suffer if any of this information is not correct.
You must not transmit or attempt to transmit any material of any kind to this Website that contains a virus, malicious computer code, or other harmful component or otherwise attempt to alter any of the content on this Website.
If any user information provided by you is incomplete or inaccurate or you attempt to transmit any material of any kind to this Website that contains a virus, malicious computer code, or other harmful component or you otherwise attempt to alter any of the content of this Website, or you are otherwise in breach of these terms and conditions, Do Good Labs retains the right to terminate your rights to use this Website and to prosecute you to the fullest extent of the law. You consent and agree to the disclosure by Do Good Labs to any law enforcement agency in any jurisdiction that is investigating any breach or suspected breach of any law in any jurisdiction of your identity or other information provided by you to this Website, upon being requested to do so by that law enforcement agency.
Termination
Your ability to purchase products and services from Do Good Labs may be terminated at any time by Do Good Labs without notice. All restrictions, licenses, and the like granted by you and all disclaimers and limitations of liability by Do Good Labs will survive termination.
Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue use of this Website.
Security
Under accepted codes of conduct operating within the banking industry, your bank cannot hold you liable for more than $50.00 of fraudulent charges, unless your actions have contributed to the unauthorized use of your credit card. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Copyright
Unless otherwise indicated, copyright in the information on this Website is owned by Do Good Labs. All rights reserved. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Do Good Labs. You may download a single copy of the information on this WebSite and, where necessary for its use as a reference, keep a temporary copy in your computer's cache and make a single hard copy of that information. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, no part of the information contained on this Website may be otherwise reproduced, adapted, performed in public, or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Do Good Labs.
Links To Other Websites
This site may contain links to Websites maintained by other companies and organizations. Do Good Labs does not make any representation as to the accuracy of the information contained on those Websites and will not accept any responsibility for the accuracy, ownership, or any other aspect of the information contained on those other Websites.
This Website may also contain third-party advertisements (including banner ads and referral buttons) which contain embedded hyperlinks to Websites operated by third parties. All third-party advertising is paid for by the relevant third-party advertisers and the placement of third-party advertisements on this Website does not constitute a recommendation or endorsement by Do Good Labs of the products or services advertised. The third-party advertiser is solely responsible to you for any representations or offers made by it and for the delivery of any goods or services you agree to purchase from any third party Website.
Third-Party Copyright And Trademarks
Third party names, logos and icons identifying third party products and services referenced herein are trademarks or registered trademarks of their respective owners. All other product and/or brand or company names mentioned herein are copyrights and/or trademarks of their respective owners.
Virus Warning
Do Good Labs does not represent that any information (including any file) obtained from or through this Website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Do Good Labs will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any applicable law that cannot be excluded imposes any liability on Do Good Labs, that liability shall be limited to the cost of re-supplying that information.
Release And Indemnity
You hereby waive, release, forgive, discharge and relinquish any and all claims that you now have or may have against Do Good Labs, its related bodies corporate, directors, employees, agents and representatives which are connected with, arise out of, relate to or are incidental to any transaction.
You hereby agree to indemnify, defend and hold Do Good Labs, its related bodies corporate, directors, employees, agents and representatives harmless from and against any and all claims, loss, damage, tax, liability and/or expense that may be incurred by Do Good Labs, its related bodies corporate, directors, employees, agents and representatives arising out of or in connection with the performance of its duties as described in these Terms and Conditions including the legal costs, fees and expenses of defending itself against any claim by any or all of the parties to any transaction and/or by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.
You further agree to indemnify and hold Do Good Labs, its related bodies corporate, directors, employees, agents and representatives harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this Website, the violation of these Terms and Conditions by you, or the infringement by you, or other user of this Website using your user ID, of any intellectual property or other right of any person or entity.
Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New South Wales. You and Do Good Labs agree to submit to the exclusive jurisdiction of the courts of the tate of New South Wales. If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Do Good Labs failure to exercise or enforce any rights or provisions of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Do Good Labs in writing.
Limitation Of Liability
Do Good Labs will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this Website or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this Website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this Website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Do Good Labs has been advised of the possibility of such damages.
Where any Act of Parliament implies in these Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in these Terms and Conditions, however, the liability of Do Good Labs for any breach of such term, condition or warranty shall be limited, at the option of Do Good Labs, to any one or more of the following:
If the breach relates to goods;
The replacement of the goods or supply of equivalent goods;
The repair of such goods;
The payment of the cost of replacing the goods or of acquiring equivalent goods; or
The payment of the cost of having the goods repaired; and
If the breach relates to services;
The supplying of the services again; or
The payment of the cost of having the services supplied again.
Disclaimer
The information contained on this Website is provided by Do Good Labs in good faith on an 'as is' basis. The information is believed to be accurate and current at the date the information was placed on this Website.
None of Do Good Labs, its related bodies corporate, any of their directors, officers, contractors or employees makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this Website (including in relation to any products or services) and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained on this Website. To the fullest extent permitted by applicable law, Do Good Labs disclaims all representations and warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Do Good Labs makes no warranty that the Website or any products or services advertised on the Website will meet your requirements, or that the Website will be uninterrupted, timely, secure or error free.
None of Do Good Labs, its related bodies corporate, any of their directors, officers, employees, contractors, shareholders or any of its Members, while such Members are participating in Do Good Labs, are engaged in or represent that they are engaged in rendering any legal, medical, counselling or other professional advice or services. None of Do Good Labs, its related bodies corporate, any of their directors, officers, employees, contractors or shareholders shall be responsible or liable (including negligence) for any loss or damage caused or alleged to be caused, directly or indirectly, as a result of reliance by any person on any of the information or ideas contained in, or referred to in this Website. Independent professional counselling or advice should be independently obtained for any problem, situation or occurrence peculiar to you or in relation to which you wish to rely.
You expressly acknowledge and agree that Do Good Labs does not control other users of this Website or the suppliers of goods and services purchased from this Website and Do Good Labs is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.
No advice or information, whether oral or written, obtained by you from or through this Website creates any warranty not expressly made in these Terms and Conditions.
Information on this Website relating to products and services has been prepared in accordance with Australian law for the supply of goods and services in Australia only. This information may not satisfy the laws of any other country. To the extent that it does not satisfy the laws of the country in which you reside or from which you are accessing this Website, it is not directed at you and cannot be relied upon by you and you are unable to order any goods from this WebSite. If you do, you agree to indemnify Do Good Labs for any losses, costs, expenses or damages Do Good Labs may suffer as a consequence.
General
The products and services offered for sale by Do Good Labs are only available to individuals who can make legally binding contracts. The products and services are not available to persons under the age of 18 years old and any other persons who are legally prohibited from entering into binding contracts.
Any party engaging in illegal activities involving the use of this Website will be subject to civil and criminal prosecution. Do Good Labs cannot guarantee that it will be able to prevent any illegal or inappropriate use of this Website, nor can Do Good Labs guarantee that it will give advance notice or warning of any illegal or inappropriate use of this Website.